Got A Question?
We understand that employing someone to come into your home and take care of your children will be a huge leap of faith and you will want to be sure that you get it right. We have listed below some of the questions that we are frequently asked. If there is anything else you want to know please don’t hesitate to contact us>
As a parent, why should I choose Nidum Nannies?
Child care really is down to preference and there are many other excellent providers and agencies. We know trust, discretion and confidentiality are vital to you and your family. Our standards of practice here> outline the extremely high standards we expect from nannies registered with us.
I am a nanny, how do I register with Nidum?
As well as approaching and contacting individuals that fit our ethos at Nidum, we welcome interest from experienced, skilled and enthusiastic individuals that meet our registration criteria. You can view this criteria here> then register through our register as a nanny section on our website if the essential criteria is met.
I am sourcing childcare for my employer. How do I get in touch to arrange this?
You can get in touch with us by emailing at firstname.lastname@example.org. or by submitting an enquiry form to the same email address. We welcome conference calls with clients and family representatives to talk through specific requirements.
How are Nidum Nannies regulated?
We are a nanny agency and do not employ nannies however we do have essential criteria that nannies must meet before registering at Nidum. You can view that criteria here> The family may employ their nanny and if this is the case there are a number of legal obligations employees must meet when employing a nanny. You can see those here. https://www.gov.uk/au-pairs-employment-law/nannies
There are UK Laws that regulate childcare and childcare agencies but there is no UK Government regulatory body for nannies. Generally speaking, nannies do not need to be registered but you should read guidance in Annex A (exceptions from registration) in the Childminder Agency Handbook to understand whether your Nanny needs to be registered with Ofsted. https://www.gov.uk/government/publications/childminder-agency-regulation-guidance-for-agencies-and-ofsted-staff
Having worked with and alongside Ofsted and the Care Quality Commission (CQC) for many years through our experience in Child Health and Early Years Education, we understand the importance of quality assurance and safe standards of practice involving safeguarding children and young people. Regulation Matters established in 2006, is a campaign striving for the professionalism of the nanny sector by calling for the registration of nannies and regulation of nanny agencies. Nidum Nannies supports this important campaign and you can read more about regulation matters here. https://www.regulationmatters.co.uk/get-involved
What legal responsibilities do I have if I want to have a nanny?
There are UK Laws around, hours of work, holiday, payment, pension, contracts and specifically tax that you should familiarise yourself with before considering hiring a nanny. You can read these here. https://www.gov.uk/au-pairs-employment-law/nannies https://www.nannytax.co.uk/nanny-agencies
Should my nanny have a contract?
The specific working conditions are agreed between client and nanny. A suggested terms of contract amongst other obligations including, hours of work and specific duties can be found on the nanny tax website and further guidance on employment contracts can be found below